XP Cloud:Clearing Cardholder Data

X-Payments Cloud User Manual

1. X-Payments Cloud: General information
2. Get Started with X-Payments Cloud
3. Two-factor User Authentication
   • with the Google Authenticator App
   • with SMS/Text Messages
   • with Backup Codes
   • Add an Alternative Method
   • Change the Preferred Method
4. General Settings
5. Payment Configurations
   • Add a Payment Configuration
   • Payment Configurations List
     
   • View the Details of a Payment Configuration
     
   • Enable/Disable a Payment Configuration
     
   • Edit the Details of a Payment Configuration
     
   • Delete a Payment Configuration
     
   • Choice of Payment Configuration for a Payment
6. Services
   • 3D-Secure
   • KOUNT Antifraud Screening
   • NoFraud Fraud Prevention
   • Signifyd Fraud Protection
   • Apple Pay
   • Google Pay
7. Users
   • Add a New User Account
     
   • Users List
     
   • View a User's Account Details
     
   • Edit a User's Account Details
     
   • Change a User's Account Status
     
   • Manage User Permissions
     
   • Request Password Change for a User
     
   • Delete a User Account
     
8. User Interface
   • Customize the Payment Form Appearance
   • Translate or Edit the User Interface Text
9. Payments
   • Payments List
   • Payment Statuses
   • Search for Payments
   • View the Details of a Payment
   • Delete a Payment
   • Auth and Capture (Capturing Funds)
   • Void an Authorization
   • Issue a Refund
     
   • Manage High Risk Transactions
     
   • Emulate Transactions
     
   • Clear Cardholder Data
   • Tokenization and Re-Use of Saved Cards
     
   • Delayed Payment Feature
     
10. Supported Payment Gateways
11. What's New in X-Payments Cloud

For the vast majority of payment gateways, X-Payments Cloud does not store cardholder data. However, a few payment gateway integrations require that cardholder data be stored so the merchant can issue a refund. For the payments that have associated stored cardholder data, the stored cardholder data can be removed via the Payments page.

To remove stored cardholder data for specific payments:

1. Select the payment(s) for which you would like to remove stored cardholder data.
2. Click the More actions link in the Payments list table header and select Clear cardholder data.
   
   The stored cardholder data will be removed.

To remove stored cardholder data for all payments, click the More actions link in the Payments list table header and select Clear all cardholder data. The stored cardholder data will be removed.

It is also possible to remove stored cardholder data for a specific payment via the Payment details page of that payment: simply click on the Clear cardholder data link.