XP Cloud:Payments List

X-Payments Cloud User Manual

1. X-Payments Cloud: General information
2. Get Started with X-Payments Cloud
3. Two-factor User Authentication
   • with the Google Authenticator App
   • with SMS/Text Messages
   • with Backup Codes
   • Add an Alternative Method
   • Change the Preferred Method
4. General Settings
5. Payment Configurations
   • Add a Payment Configuration
   • Payment Configurations List
     
   • View the Details of a Payment Configuration
     
   • Enable/Disable a Payment Configuration
     
   • Edit the Details of a Payment Configuration
     
   • Delete a Payment Configuration
     
   • Choice of Payment Configuration for a Payment
6. Services
   • 3D-Secure
   • KOUNT Antifraud Screening
   • NoFraud Fraud Prevention
   • Signifyd Fraud Protection
   • Apple Pay
   • Google Pay
7. Users
   • Add a New User Account
     
   • Users List
     
   • View a User's Account Details
     
   • Edit a User's Account Details
     
   • Change a User's Account Status
     
   • Manage User Permissions
     
   • Request Password Change for a User
     
   • Delete a User Account
     
8. User Interface
   • Customize the Payment Form Appearance
   • Translate or Edit the User Interface Text
9. Payments
   • Payments List
   • Payment Statuses
   • Search for Payments
   • View the Details of a Payment
   • Delete a Payment
   • Auth and Capture (Capturing Funds)
   • Void an Authorization
   • Issue a Refund
     
   • Manage High Risk Transactions
     
   • Emulate Transactions
     
   • Clear Cardholder Data
   • Tokenization and Re-Use of Saved Cards
     
   • Delayed Payment Feature
     
10. Supported Payment Gateways
11. What's New in X-Payments Cloud

You can find the list of all the payments made by your customers using your X-Payments Cloud enabled payment method on the Payments page. This list is presented in the form of a table:

For each individual payment the following information is available:

• Payment - The payment's ID number.
• Order - Reference ID of the order to which the payment pertains.
  
  For tokenized payments (payments made using a card saved in a customer's profile for use in the store or previously saved as a method of payment on subscription), the Reference ID of the original order (the one associated with the initial payment in which the token for the payment card was saved) and a link to the details of the initial payment are provided.
• Origin - Information about the payment origin. For original payments, this shows as "Customer". For tokenized payments (payments made using a card saved in a customer's profile for use in the store or previously saved as a method of payment on subscription), this shows as a link to the original payment in which the card token was obtained.
  
  
• Submitted - Date and time when the payment was submitted.
• Last update - The last time that the payment was updated.
• Status - The payment status (See Payment Statuses for more information).
• Payment configuration - The payment configuration that was used to conduct the payment.
• Customer IP - The IP address of the customer who made the payment.
• Amount - The payment amount.

The table in the screenshot above does not provide all the above-listed types of information because some of the columns are hidden. You can change the set of visible columns in the Payments table as follows:

1. Click on the Settings button in the table header:
   
2. Specify the columns that you want to be displayed by selecting the respective checkboxes.
   
3. Click Apply.

It is possible to change the sort order of payments. To change the way the payments are sorted, simply click on the table column headers. The table header will reflect the selected method of sorting:

It is possible to filter payments / find specific payments based on certain criteria. See Filtering payments / Advanced search

On the Payments page you can:

• Open the details of a specific payment for viewing;
• Clear cardholder data for some or all payments (Note: The user does not have to have the permission to view cardholder data to be able to clear cardholder data);
• Delete payments;
• Capture payments with the 'Authorized' status.