XP Cloud:Editing a User's Account Details

X-Payments Cloud User Manual

1. X-Payments Cloud: General information
2. Get Started with X-Payments Cloud
3. Two-factor User Authentication
   • with the Google Authenticator App
   • with SMS/Text Messages
   • with Backup Codes
   • Add an Alternative Method
   • Change the Preferred Method
4. General Settings
5. Payment Configurations
   • Add a Payment Configuration
   • Payment Configurations List
     
   • View the Details of a Payment Configuration
     
   • Enable/Disable a Payment Configuration
     
   • Edit the Details of a Payment Configuration
     
   • Delete a Payment Configuration
     
   • Choice of Payment Configuration for a Payment
6. Services
   • 3D-Secure
   • KOUNT Antifraud Screening
   • NoFraud Fraud Prevention
   • Signifyd Fraud Protection
   • Apple Pay
   • Google Pay
7. Users
   • Add a New User Account
     
   • Users List
     
   • View a User's Account Details
     
   • Edit a User's Account Details
     
   • Change a User's Account Status
     
   • Manage User Permissions
     
   • Request Password Change for a User
     
   • Delete a User Account
     
8. User Interface
   • Customize the Payment Form Appearance
   • Translate or Edit the User Interface Text
9. Payments
   • Payments List
   • Payment Statuses
   • Search for Payments
   • View the Details of a Payment
   • Delete a Payment
   • Auth and Capture (Capturing Funds)
   • Void an Authorization
   • Issue a Refund
     
   • Manage High Risk Transactions
     
   • Emulate Transactions
     
   • Clear Cardholder Data
   • Tokenization and Re-Use of Saved Cards
     
   • Delayed Payment Feature
     
10. Supported Payment Gateways
11. What's New in X-Payments Cloud

In X-Payments Cloud, the root administrator can edit the account details of other users.

If you are the root admin, before you can edit anyone's user account details, you need to find the user whose account you are going to edit via the Users List page of the X-Payments Cloud standalone admin panel (Settings>Users) and open their account details for viewing/editing (they will be opened via the 'Account details: <user name>' page).

To edit such details as user name, expiration date, inactivity period, user permissions and comment about the user, simply edit the contents of the respective fields and click Save changes.

To change the user's email address:

1. Click on the 'Change user email' link:
   
   The 'Change user email' box will be expanded providing a field where you can enter a new email address:
   
2. Use the New e-mail field to enter a new email address.
   
   
3. Click Change.
   After you click the Change button, a notification message with a confirmation link will be sent to the new email address. The user will need to click on this link to confirm the change of the email address. The email address stored in the user account details will be updated only after the confirmation. Until that time the email address in the user's account details will be displayed like so:
   <old email address>
   will be changed to <new email address>
   
   In the user list, a user for whom a change of email address has been requested will be shown with the status "Waiting for email verification"
   
   I